Privacy Policy

1. Introduction

Asset Shark ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

Personal Information You Provide

When you use our services, we collect information you provide directly, including:

• Name and contact information (email address, phone number)
• Company or organization name (if applicable)
• Court judgment documents you upload
• Payment information (processed securely through Stripe)
• Any communications you send to us

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our site
• Referring website or source

3. How We Use Your Information

We use the information we collect to:

• Provide and deliver our asset search services
• Verify your identity and eligibility to use our services
• Process your payments through our secure payment processor
• Communicate with you about your orders and our services
• Send you important updates about our Terms of Service or Privacy Policy
• Respond to your inquiries and provide customer support
• Improve our website and services
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We work with trusted third-party service providers who assist us in operating our business (e.g., payment processing, data hosting). These providers are contractually obligated to protect your information.
• Legal Requirements: We may disclose information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure server infrastructure
• Regular security assessments
• Limited access to personal information on a need-to-know basis

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Document Handling

Court judgment documents you upload are handled with strict confidentiality. These documents are:

• Used solely for verifying your identity and the debtor information for your search
• Stored securely with encryption
• Retained only as long as necessary to complete your service request and for our records
• Not shared with unauthorized third parties

7. Payment Information

Payment processing is handled by Stripe, a PCI-DSS compliant payment processor. We do not store your full credit card number on our servers. For information about how Stripe handles your data, please review Stripe's Privacy Policy.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate information
• Deletion: Request that we delete your personal information, subject to legal retention requirements
• Opt-Out: Opt out of marketing communications at any time

To exercise these rights, please contact us using the information below.

9. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our website. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Asset Shark
Email: privacy@assetshark.com
Contact Page